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Construction Workforce Upskilling: Conflict Management

Conflict exists all over the construction industry – on the jobsite, in the office, between employees and customers, contractors to contractors, in home life.  Most people have never been introduced or trained in how to manage conflict.  A Conflict Management program is something that your employees need and successful graduates will lead to more successful projects and improved employee performance. This simple 2-hour introductory program explains conflict. What are its sources? What conflict can be avoided? When is conflict unavoidable and necessary? How can you work through conflicts to get to a win/win? Also addressed are communication and leadership styles.

Program Objectives

Understand the nature and sources of conflict in the construction industry.
Develop effective communication skills to address and resolve conflicts.
Learn strategies to manage and de-escalate conflicts on-site.
Enhance team collaboration through conflict resolution techniques.

Curriculum Overview

Introduction to Conflict Management in Construction
Identifying Sources and Types of Conflict
Effective Communication Techniques
Conflict Resolution Strategies
Case Studies and Practical Exercises

This program is ideal for construction managers, supervisors, and team leaders looking to improve their conflict management skills and create a more harmonious work environment. Join us to enhance your professional capabilities and contribute to a more effective workforce.

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Construction Workforce Upskilling- Conflict Management