What are Social and Human Service Assistants
Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
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Common Job Titles
Behavioral Health Case Manager
Service Coordinator
Family Support Worker
Peer Counselor
Case Coordinator
Youth Advocate
Advocate
Family Advocate
Intake Worker
Case Aide
Youth Worker
Youth Coordinator
Personality & Work Styles
Empathy
Cooperation
Dependability
Social Orientation
Sincerity
Optimism
Integrity
Self-Control
Stress Tolerance
Attention to Detail
Work Activities
Communicating with Supervisors, Peers, or Subordinates
Documenting/Recording Information
Getting Information
Performing for or Working Directly with the Public
Establishing and Maintaining Interpersonal Relationships
Assisting and Caring for Others
Working with Computers
Communicating with People Outside the Organization
Making Decisions and Solving Problems
Updating and Using Relevant Knowledge
Work Environment
Face-to-Face Discussions with Individuals and Within Teams
Contact With Others
E-Mail
Telephone Conversations
Work With or Contribute to a Work Group or Team
Deal With External Customers or the Public in General
Written Letters and Memos
Coordinate or Lead Others in Accomplishing Work Activities
Indoors, Environmentally Controlled
Time Pressure
Skills You Will Receive
Active Listening
Speaking
Reading Comprehension
Critical Thinking
Monitoring
Writing
Active Learning
Learning Strategies
Mathematics
Science
Other Attributes Important To Know
Oral Comprehension
Written Comprehension
Oral Expression
Written Expression
Fluency of Ideas
Originality
Problem Sensitivity
Deductive Reasoning
Inductive Reasoning
Information Ordering
Related Careers
Child, Family, and School Social Workers
Mental Health and Substance Abuse Social Workers
Healthcare Social Workers
Marriage and Family Therapists
Mental Health Counselors
Rehabilitation Counselors
Community Health Workers
Clinical and Counseling Psychologists
Technology/Tools Used
Data base user interface and query software
Medical software
Spreadsheet software
Office suite software
Electronic mail software
Presentation software
Word processing software
Voice recognition software
Internet browser software
Work Values
Relationships
Support
Independence
Achievement
Working Conditions
Recognition
Knowledge You Will Receive
Administration and Management
Administrative
Economics and Accounting
Sales and Marketing
Customer and Personal Service
Personnel and Human Resources
Production and Processing
Food Production
Computers and Electronics
Engineering and Technology
Education Requirements
High school diploma or equivalent
Job Zone 4
Tasks Associated with This Career
Assess clients' cognitive abilities and physical and emotional needs to determine appropriate interventions.
Develop and implement behavioral management and care plans for clients.
Keep records or prepare reports for owner or management concerning visits with clients.
Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures.
Submit reports and review reports or problems with superior.
Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.
Provide information or refer individuals to public or private agencies or community services for assistance.
Advise clients regarding food stamps, child care, food, money management, sanitation, or housekeeping.