What are Fast Food and Counter Workers
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
Wage and Employer Trends
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Common Job Titles
Hospitality Team Member
Counter Person
Concessionist
Concession Stand Attendant
Ice Cream Scooper
Counter Attendant
Snack Bar Attendant
Restaurant Crew Member
Crew Member
Senior Concessionaire
Food Court Assistant
Concession Attendant
Personality & Work Styles
Dependability
Cooperation
Social Orientation
Optimism
Attention to Detail
Self-Control
Stress Tolerance
Integrity
Empathy
Sincerity
Work Activities
Getting Information
Performing for or Working Directly with the Public
Resolving Conflicts and Negotiating with Others
Communicating with Supervisors, Peers, or Subordinates
Assisting and Caring for Others
Training and Teaching Others
Coordinating the Work and Activities of Others
Performing General Physical Activities
Making Decisions and Solving Problems
Updating and Using Relevant Knowledge
Work Environment
Contact With Others
Work With or Contribute to a Work Group or Team
Deal With External Customers or the Public in General
Dealing With Unpleasant, Angry, or Discourteous People
Freedom to Make Decisions
Spend Time Standing
Face-to-Face Discussions with Individuals and Within Teams
Physical Proximity
Determine Tasks, Priorities and Goals
Indoors, Environmentally Controlled
Skills You Will Receive
Active Listening
Monitoring
Speaking
Critical Thinking
Reading Comprehension
Learning Strategies
Mathematics
Writing
Active Learning
Science
Other Attributes Important To Know
Oral Comprehension
Written Comprehension
Oral Expression
Written Expression
Fluency of Ideas
Originality
Problem Sensitivity
Deductive Reasoning
Inductive Reasoning
Information Ordering
Related Careers
Dining Room and Cafeteria Attendants and Bartender Helpers
Food Preparation Workers
Food Servers, Nonrestaurant
Baristas
Waiters and Waitresses
Cooks, Restaurant
Cooks, Short Order
Dishwashers
Technology/Tools Used
Point of sale POS software
Web page creation and editing software
Data base user interface and query software
Spreadsheet software
Office suite software
Operating system software
Computer based training software
Work Values
Relationships
Support
Working Conditions
Independence
Achievement
Recognition
Knowledge You Will Receive
Administration and Management
Administrative
Economics and Accounting
Sales and Marketing
Customer and Personal Service
Personnel and Human Resources
Production and Processing
Food Production
Computers and Electronics
Engineering and Technology
Education Requirements
No formal educational credential
Job Zone 2
Tasks Associated with This Career
Accept payment from customers, and make change as necessary.
Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
Balance receipts and payments in cash registers.
Communicate with customers regarding orders, comments, and complaints.
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Monitor and order supplies or food items, and restock as necessary to maintain inventory.
Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Brew coffee and tea, and fill containers with requested beverages.
Clean and organize eating, service, and kitchen areas.